General

Inkredible(+) extruding unnecessary material before starting bioprint
Is your Inkredible(+) extruding material before actually starting the print?   Open the Heartware application and navigate to the Slicer tab. Under the Sli...
Tue, 31 Mar, 2020 at 1:49 PM
Printheads of Inkredible(+) not lowering
Are the printheads of your Inkredible(+) printer not lowering before printing?   The postprocessor used in your slicing software may be outdated. Please ...
Tue, 31 Mar, 2020 at 1:51 PM
Inkredible(+) not connecting to HeartWare/Repetier
Before trying to connect your Inkredible(+) bioprinter with the PC/MAC software, you need to disable SD print in the LCD of the Inkredible(+) printer.    ...
Tue, 31 Mar, 2020 at 2:00 PM
How to Store Z axis calibration on the INK/INK+
If you'd like your INK/INK+ printer to remember the Z height without having to calibrate every time you home the axes, you can store the Z calibration ...
Thu, 10 Jan, 2019 at 3:57 PM
How to Connect the Ink/Ink+ to PC via Hardwired Connection
First connect the printer to your PC via wire connection. Click the windows icon  and type Device Manager. From there locate the Ports (COM & L...
Tue, 31 Mar, 2020 at 2:31 PM
What is the pressure range of the INKREDIBLE+?
Using an external air supply such as a compressor, gas tank (such as nitrogen or air), or building air supply a maximum of 700 kPa can be provided to the IN...
Tue, 31 Mar, 2020 at 2:01 PM
What is the build area of the INK+?
The build area of the INKREDIBLE+ is 120 mm in the X-direction by 70 mm in the Y-direction by 80 mm in the Z-direction depending on the nozzle length utiliz...
Tue, 31 Mar, 2020 at 2:35 PM
Can you print in X, Y, and Z simultaneously?
The INKREDIBLE+ system prints in the X-Y plane with layers stacked in the Z-direction. While it is possible to print in all three dimensions simultaneously,...
Tue, 31 Mar, 2020 at 2:22 PM
Can the INK+ automatically calibrate?
The system must be manually calibrated but some calibrations can be saved in the system. Instructions for saving the Z axis calibration can be found here: h...
Tue, 31 Mar, 2020 at 2:31 PM
Can you use both printheads at the same time?
Yes, both printheads can be utilized at the same time. A guide for doing so can be found in this knowledge article: https://cellink.freshdesk.com/a/solution...
Tue, 31 Mar, 2020 at 2:38 PM