General

The "Bioprint" option is not showing up in the menu
The issue is most likely that the SD-card was or is not properly inserted. To fix this, do the following: Verify the SD-card is unlocked Verify that the ...
Sun, 16 Sep, 2018 at 3:00 PM
How can I print with the second printhead?
Here are the instructions on how to print with printhead 2. 1. Home the axis (under “Prepare Bioprint”), without mounting the cartridges. 2. Select “R...
Mon, 20 Nov, 2017 at 10:51 AM
One or both of the printheads are not dispensing ink or not dispensing ink in a continuous flow
The issue is most likely that the nozzle(s) is clogged. To fix this, do the following: Press the control knob and select "Pause bioprint" ...
Tue, 21 Nov, 2017 at 12:40 PM
Why is printhead 1 not turning off during “travel moves”?
The issue is most likely that the post processor is not adding the proper content to the G-code file.  Open up your G-code file in Notepad or a simila...
Thu, 9 Nov, 2017 at 4:43 PM
Selecting a file in "Bioprint" does not start the bioprinting process
The issue is most likely that the temperature was not set to 0 when preparing the print file in the Slic3r software. Setting the temperature to 0 disable...
Tue, 21 Nov, 2017 at 1:13 PM
The layers of the bioprint are not evenly thick
The issue is most likely that the printbed is not completely leveled. To fix this, follow the sequence described in point 3 of chapter 5.1.
Tue, 21 Nov, 2017 at 2:04 PM
Control knob is not responding when pressed
The issue is most likely that the knob was pushed all the way in, so it's already in the "click"-position. To correct this, pull the knob gen...
Tue, 21 Nov, 2017 at 2:08 PM
Display flickering or displaying random characters
The issue is most likely electrical interference from the air compressor. To fix this. do the following: Turn off the INKREDIBLE bioprinter and the ai...
Tue, 21 Nov, 2017 at 2:12 PM
Are there any firmware updates available for Inkredible/Inkredible+ printers?
Yes. We are team of highly motivated and proactive developers. That translates to regular updates that betters printer performance and additional features a...
Thu, 14 Dec, 2017 at 11:17 AM
What are the Pneumatic Specifications for the INKREDIBLE Printer?
Set pressure range: 5 to 400 kPa Sensitivity: Within 0.2% F.S (0.8 kPa) Minimum unit setting: 1 kPa Max. Operating Pressure: 700 kPa Repeatability: With...
Fri, 19 Jan, 2018 at 9:22 AM