First connect the printer to your PC via wire connection. Click the windows icon  and type Device Manager.

From there locate the Ports (COM & LPT)  tab and click the drop down menu. In the drop down you should see 3D Printer powered by RAMBo (COM##), with ## corresponding to the port number of your printer. 

Remove the SD card in your printer. Navigate to Utilities Menu and select Disable SD Print.


Open Heartware on your PC and click the Config tab on the top left of the program. Select the Printer Settings tab and a window will pop up.

You will notice there is a drop menu that says Port:, change that to the COM## that you previously recorded and click apply and ok on the bottom of the window. 

Press the connect button on the top left and your printer should now be connected. Test for success connection by navigating to Manual Control tab that is located in the top right of the software. 

Click the button under Manual Control. The printer should now be homing. If the printer is not moving, go back into the printer settings and change the port to Auto.

If you are unable to connect your printer to Heartware, please contract